So if it's marked as a duplicate, the original submitter loses visibility and is not even followed up with on whether there was a resolution? Is there a way to include an outside submitter on an original ticket or bug filed internally? I am pretty much clueless on the standard procedure of most big tech companies when it comes to these things.
As example, HackerOne allows you to link duplicate reports to the original, and all reporters are "thanked" when the issue is resolved. But I think in many cases reporters of duplicate issues do not get any follow up.
