IMO that site overcounts downtime. If you filter for major and critical outages (the kind that make the front page of HN), the story is still bad but it’s not 84.92% bad.
I think it's like some kind of collective inferiority complex. Nobody really understands things anymore but everyone is afraid to point out mistakes of others because they are scared to come under scrutiny themselves then.
I think the default position people like to take generally is to just go with the status quo. GitHub has reached status quo level. As in "nobody ever got fired for choosing GitHub". It's the only forge I've seen advertisements for in the meatspace, and even non-technical people know about it. On job applications, companies ask for my GitHub URL. I think it'll be awhile now before they get abandoned. That said, I recently started moving my stuff over to Codeberg. The change needs to start with us, the people writing software.
Why is it easier to submit a bug report if my bug reporting system is run by the same company as your code repository? Why are those things even slightly related?
Because users and community contributors most likely already have an account, are familiar with the UI.
There is also the "gamification" aspect that GitHub have. Doesn't motivate me personally, but could have effect on some others.
Projects on GitHub gets a lot more visibility.
To the point that many projects that do not use GitHub as their main forge are still often mirroring their repository there, and have to deal with double source of bug reports or pr.
The thing about an SLA is that once you’ve broken it you’ve lost the trust. It doesn’t _really_ matter what the cost is for breaking it, nobody chooses their platform based on the refund they’ll get if they’re down. But they absolutely do choose based on reliability and uptime. The enterprise SLA refund credit will show as a (big) metering blip, but the problem is the people who signed the contracts are going to be speaking to Gitlab now
I don't know how this is even remotely close to acceptable.