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A lack of groundbreaking innovation leads to commoditization, not the other way around. A commoditized market is ripe for new innovation to set an offering apart—and if that innovation is big enough, it may just end up creating a new market.

The feature phone market was pretty commoditized, but that didn't stop people from trying to figure out ways to create a new, less-commoditized, market by making phones smarter. And touch-based smartphones, too, will become increasingly commoditized until someone comes up with another revolution.

Similarly, the basic functionality of a car has been commoditized for decades, but competition keeps innovation going.



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