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Let me gladly say "thank goodness for Apple - they force everyone to lift their game". Look at Apple's warranty - it's very good (eg. a "new for old" device swap for AU $180 when the device is out of warranty - even if you destroyed it yourself).

Do not heap too much praise on Samsung - they have a very chequered history.

Do not let Apple's reprehensible behaviour in this instance undermine the value that Apple has added in other ways. I would still consider buying an iPhone - and I recognise Apple for their unique talent in high polish of a product.

I just want fair competition - I'd love Apple to think and act the same way.



there is only one thing a corporation responds to meaningfully, loss or gain of money.

Why would they give a flying fuck what you would "love them to be" if you still shovel fistfulls of money at them?




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