I called the number on the back of my Chase credit card (which goes to a call center in what sounds like India), and the person told me he has to verify me by hanging up, and then not to call anyone because he will call back in a few minutes... (Probably while he's on a "bathroom break" running to the scam center on the next floor of the same building.)
All the other times, they just ask for my verbal password to verify me.
I reported it and they said they created a ticket, but a month later when I called for a follow-up on the ticket, they said they had no idea what I was talking about :-/
(If anyone from Chase reads this, I have the recordings of those calls if you want them.)
In some instances where scambaters have hacked the scammers network video recorder you can see them working legitimate calls from the same desks... the outsourced call center can achieve 100% utilization by using all idle capacity for outbound fraud and if data access from the legitimate side helps with the criminal side, well that's just the synergy of horizontal integration for you.
All the other times, they just ask for my verbal password to verify me.
I reported it and they said they created a ticket, but a month later when I called for a follow-up on the ticket, they said they had no idea what I was talking about :-/
(If anyone from Chase reads this, I have the recordings of those calls if you want them.)