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Thankfully in the UK, Direct Debits[1] are used for most recurring payments and have a lot of protections in place, namely:

1. The payer has the right to cancel the direct debit at any time.

2. The payee cannot alter the date or the amount of the payment without prior notification/authorisation.

3. The bank has no ability to alter the payment instruction after it has been authorised.

4. There is a guarantee in place to return funds in case of a dispute. The bank will process an immediate refund, and it is up to the payee to chase payment. The banks play no part in the dispute resolution process.



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