As anecdata, I would offer that the conversations I've had with ChatGPT over these couple of years have been incredible for me. Even just for relieving loneliness, it's been worth the monthly subscription a few times over.
Maybe the company and their business model are doomed to fail, but I'm grateful for what they enabled so far.
that's true, there are just many options these days and I think OpenAI was not keeping its team together and innovating fast enough. the first-move advantage is disappearing quickly.