> I wish bug trackers were better equipped to help find the real root cause of bugs, and more teams actually tried to track that data. Were the specs bad? Is there a problem with our process? Did we not write enough tests? Did someone just screw up?

Some of that comes back to the concept of requirements traceability. Unfortunately it didn't quite make the agile cut. So it's languished in the pre-agile SEng world, locked up in clunky, heinously expensive tools.