I disagree. Apple is both a hardware and software company, and I would argue that most of the decision to buy a Mac lies in software, not hardware. People don't say "I need this computer because it has an aluminum case"; they say "I need a Mac because it's easier to use."
Not charging for minor updates doesn't mean they're giving them away. It means they've already rolled the cost into the original sale price.
Let's be honest with ourselves here. True, it's not the aluminum case they're after. But it also isn't the ease of use; The ease of use paradigm is yet another clever Apple marketing tactic to give people something to talk about when trying to explain to their friends why they made the decision to buy. The real reasons people buy Macintosh (and I'm talking about the general public here, because admittedly, the personal preferences on this board are likely to be skewed) are subconscious: People's brains notice that Apple products don't make the typical creaking/squeaking sound typical of tightly screwed together plastic parts when you touch them / pick them up. People notice things like magnetic power cords on laptops and cases and accessories designed to flawlessly fit their products without a centimeter to spare. People are influenced by what they see around them. People want to fit in, and do what's relevant. But most of all--and this is the one that a lot of us have trouble accepting--people care about style EVEN MORE than they do about function. Don't believe me? Take a look at how people dress. If people cared most about function, every single person on this planet would be walking around in New Balance trainers (or maybe Crocs), basketball shorts/track pants, and a Wallmart t-shirt. But instead, people pay hundreds of dollars for jeans that are far from functional. And sure, you might argue that not everyone does that, but a lot of the people who are buying Apple's products do.
My theory on why they don't care about the Mac Pro? They're phasing it out because Apple as a company is sustained by sexy, identifiable gadgets that are fun to flash and look at, and no matter what you do to the Mac Pro, it's still a computer tower. You're never going to bring it on vacation. You're never going to see it at a party. You can't even take it out into your living room to show your friends when they come over. The Mac Pro is a purely functional product, and Apple is about as much a functional company as C is a functional language.
" If people cared most about function, every single person on this planet would be walking around in New Balance trainers (or maybe Crocs), basketball shorts/track pants, and a Wallmart t-shirt. But instead, people pay hundreds of dollars for jeans that are far from functional. "
I think your argument is salient, but for the opposite reason. Everybody on the planet does wear these things. It's a very small majority of the population, usually urban and with money to spend, that dresses in hundred(s) dollars jeans. Walmart pulls down half a trillion per year on cheap schlock with hundreds of millions of happy customers.
Let's be honest with ourselves here. This is a tired, tired, worn cliche about Apple, as well as a misunderstanding of fashion for real people. Top it off with rhetorical tricks that don't do your argument justice; "And sure, you might argue that not everyone does that..."
This is just a variation on the "Apple only succeeds because of marketing, or shiny iObjects, or consumer stupidity." That if consumers were only intelligently informed, they'd all run either Linux on home built desktops or something other than what is currently popular.
Why is it so hard to accept that sometimes things become popular because they are good?
That's not strictly true. Perhaps for the fanboy. I got Mac because I just don't have time to admin windows anymore. When I realized how much time I was spending on this and how many times cheap hardware had failed me I made the switch. I didn't want to because I didn't care to learn a new OS but at some point I decided the potential savings were worth the risk.
I'm not sure about jeans, I think they are quite practical as they are comfortable , warm , durable and provide basic protection if your leg touches something sharp etc.
One thing larger Apple computers have provided them is exposure, it's difficult to walk into a primarily Mac office and not notice the giant Apple logo staring at you from everywhere. I guess it also helps that people are able to use Apple products for basically everything, as somebody who has a MPB , an iMac as well as an iPad etc is good marketing to other people who may just be interested in buying an iPhone or whatever.
It's also very rare to see a computer used in a movie or TV show now that isn't a Macbook.
Not charging for minor updates doesn't mean they're giving them away. It means they've already rolled the cost into the original sale price.