>>> why would I, an user, should care at all about anything that my service provider does internally?
I suggested, "morals".
In short, I responded to a question asked but you seemed mistakenly to think I was responding to the context in general.
In any case, let's go reductio ad absurdum, if your service provider employed child and/or slave labour then you may feel that enriching them with your custom was not appropriate.
There's a whole industry [0] devoted to choosing manufacturers according to their morals and socio-political positions; I thought the response was self-explanatory.
As far as paying a company that doesn't meet your needs any longer. I've done this when I approve of the company as a general source of good (benevolence). But only on a couple of occasions. I'm sure it's a very weak signal.
Yes, with large for profit companies I'm not going to do this. There is a situation where you might - to retain rights that are given to customers. Some people pay for the cheapest insurance to get access to discounts (UK) afforded to customers. There might be a situation where retaining customer rights was like having a company on retainer which probably comes into your trust/loyalty category.
>>> why would I, an user, should care at all about anything that my service provider does internally?
I suggested, "morals".
In short, I responded to a question asked but you seemed mistakenly to think I was responding to the context in general.
In any case, let's go reductio ad absurdum, if your service provider employed child and/or slave labour then you may feel that enriching them with your custom was not appropriate.
There's a whole industry [0] devoted to choosing manufacturers according to their morals and socio-political positions; I thought the response was self-explanatory.
As far as paying a company that doesn't meet your needs any longer. I've done this when I approve of the company as a general source of good (benevolence). But only on a couple of occasions. I'm sure it's a very weak signal.
Yes, with large for profit companies I'm not going to do this. There is a situation where you might - to retain rights that are given to customers. Some people pay for the cheapest insurance to get access to discounts (UK) afforded to customers. There might be a situation where retaining customer rights was like having a company on retainer which probably comes into your trust/loyalty category.
[0] eg https://www.ethicalconsumer.org/