> I'm sorry to hear the diagnosis is terminal... but since you say you've been complaining for at least 5 years, maybe WP has a few more years to live?
Well, that's the point of the stackoverflow comparison. Nobody actually goes to stackoverflow to ask questions anymore. The culture is rotten and there are better places to ask. It's become "read-only" for most of its potential userbase, people actively avoid using it. But is there still a site called stackoverflow? Yes. It's just lingering in agony, like many cancer patients. Doesn't mean without some turn in fortunes (or leadership) that it's ever going to come back though.
> Did you try proposing a policy change
That's the thing I said though... why would I voluntarily choose to spend more time working with a toxic organization in a fruitless attempt to solve its organizational culture for them? Not only is that not actually going to change anything but it's a huge drain on me personally for little direct benefit. Why is it my responsibility to tilt at windmills to try and fix your organizational culture?
That's the whole point about StackOverflow and Wikipedia's culture problems in a nutshell: at a certain point you are just so toxic that nobody who's not interested in the game-playing itself is going to tolerate the game-playing. And at that point you have the "dead-sea effect" going, because the game-players will always stay around.
Is this a little unreasonable in the abstract? Sure, I am not engaging with the organization and then complaining when it doesn't work the way I want it to. But this is the practical reality - the public isn't going to build a better Wikipedia organization just for the sake of it. If you have a viable organization then some of them will contribute content, maybe. And if your editors piss it all away because it didn't meet X rule or Y rule then you will simply have a worse product, and in the long term people will stop contributing content because they see it doesn't matter (which is where we are with wikipedia right now in general).
I am not being prescriptive here - merely remarking on a phenomenon that is observable. Nobody likes interacting with career StackOverflowers or Wikipedians. They're, on the whole, kinda tedious and unpleasant people, and the product is worse as a result of this public disengagement. And this is not an uncommon opinion, you will not find a single person on Reddit who speaks positively of StackOverflow or Wikipedia's organizational culture, everyone (including their CEOs) knows they suck to interact with. The culture is toxic and rotten and the organizations cannot change it because a subset of the members relish in it being toxic and rotten, and over time the projects lose steam and falter due to public disengagement. You'll always have the greasies but the public is not beating down SO's door in 2023 to enlarge the community or to edit wikipedia and create content they know will be reverted by some basement-dweller.
Anything beyond fixing a minor typo or awkward sentence is kind of a waste of time on wikipedia, and that's really more than most people will even do to begin with. Just not interested in the social-game-playing aspects of it, and the content you create will be reverted and removed without you there being an advocate for it. The gameplaying matters more than the content, and that's what's killing SO too.
The problem for SO and Wikipedia is - those tedious, unpleasant people still generate a lot of short-term value even if they're a long-term problem. And just like the powermods of reddit, they wield a lot of internal power and can cause a lot of problems if you overtly (or even subtly) show them the door or put "please be nice" policies into place and anger them.
I'd prefer to think of it as being WP:BOLD. Sorry to be insulting your org to your face, but if it makes you feel better it's likely a case of a toxic 10-20% or so more than everyone. I know nice wikipedians too, but they're not the ones that represent the interactions that turn people sour.
If it were just me, I'd keep my mouth shut (ok maybe not). Everyone knows SO and Wikipedia have culture problems, almost nobody has good experiences with their interactions on those sites, when that's the uniform experience you have an org problem.
But yeah, it's the paradox of intolerance in action. Being tolerant of shitty people leads to a shitty org culture or a shitty society/world. If they get too entrenched, you end up being unable to pry them off the levers of power and the dead-sea effect begins.
There's just also not really a way for them to move past them because the people causing those problems are powerful internal stakeholders. There's no easy solution to a rotten organizational culture and it leads to bad outcomes. It's a shame to see it happen but again, there's no magic wands to fix any of it. Whatcha gonna do.
I've had projects fail because of org culture problems (may have taken down the whole company at this point). But when the boss and the boss's boss are part of the problem, what can you realistically do? Not interact with that org anymore, that's about it.
Well, that's the point of the stackoverflow comparison. Nobody actually goes to stackoverflow to ask questions anymore. The culture is rotten and there are better places to ask. It's become "read-only" for most of its potential userbase, people actively avoid using it. But is there still a site called stackoverflow? Yes. It's just lingering in agony, like many cancer patients. Doesn't mean without some turn in fortunes (or leadership) that it's ever going to come back though.
> Did you try proposing a policy change
That's the thing I said though... why would I voluntarily choose to spend more time working with a toxic organization in a fruitless attempt to solve its organizational culture for them? Not only is that not actually going to change anything but it's a huge drain on me personally for little direct benefit. Why is it my responsibility to tilt at windmills to try and fix your organizational culture?
That's the whole point about StackOverflow and Wikipedia's culture problems in a nutshell: at a certain point you are just so toxic that nobody who's not interested in the game-playing itself is going to tolerate the game-playing. And at that point you have the "dead-sea effect" going, because the game-players will always stay around.
Is this a little unreasonable in the abstract? Sure, I am not engaging with the organization and then complaining when it doesn't work the way I want it to. But this is the practical reality - the public isn't going to build a better Wikipedia organization just for the sake of it. If you have a viable organization then some of them will contribute content, maybe. And if your editors piss it all away because it didn't meet X rule or Y rule then you will simply have a worse product, and in the long term people will stop contributing content because they see it doesn't matter (which is where we are with wikipedia right now in general).
I am not being prescriptive here - merely remarking on a phenomenon that is observable. Nobody likes interacting with career StackOverflowers or Wikipedians. They're, on the whole, kinda tedious and unpleasant people, and the product is worse as a result of this public disengagement. And this is not an uncommon opinion, you will not find a single person on Reddit who speaks positively of StackOverflow or Wikipedia's organizational culture, everyone (including their CEOs) knows they suck to interact with. The culture is toxic and rotten and the organizations cannot change it because a subset of the members relish in it being toxic and rotten, and over time the projects lose steam and falter due to public disengagement. You'll always have the greasies but the public is not beating down SO's door in 2023 to enlarge the community or to edit wikipedia and create content they know will be reverted by some basement-dweller.
Anything beyond fixing a minor typo or awkward sentence is kind of a waste of time on wikipedia, and that's really more than most people will even do to begin with. Just not interested in the social-game-playing aspects of it, and the content you create will be reverted and removed without you there being an advocate for it. The gameplaying matters more than the content, and that's what's killing SO too.
https://medium.com/@jayhanlon/welcome-wagon-dd57cbdd54d9
The problem for SO and Wikipedia is - those tedious, unpleasant people still generate a lot of short-term value even if they're a long-term problem. And just like the powermods of reddit, they wield a lot of internal power and can cause a lot of problems if you overtly (or even subtly) show them the door or put "please be nice" policies into place and anger them.