Does anyone else here run a commercial service with do-not-track functionality?
I have observed that users who enable do-not-track raise more support tickets and generate substantially less revenue than those who do not.
To the extent that those users are a net negative to my service. Even counting referrals of users who do enable tracking, even with generous assumptions about the metrics I can't see due to lack of data.
My tracking doesn't involve ads - this is pure analytics for reporting dashboards, crash analysis, etc.
I have observed that users who enable do-not-track raise more support tickets and generate substantially less revenue than those who do not.
To the extent that those users are a net negative to my service. Even counting referrals of users who do enable tracking, even with generous assumptions about the metrics I can't see due to lack of data.
My tracking doesn't involve ads - this is pure analytics for reporting dashboards, crash analysis, etc.
Are my findings unusual?