Not a bad idea. Not for every restaurant of course, but informal places could benefit. Though...
And he says that waiters actually want customers to pay using the devices, because they tend to get more tips since itβs so easy to tap that 20% button.
If I go to a restaurant where the waiter doesn't take my order or handle payment or do anything except courier my food the twenty feet from the kitchen to my table then the waiters better not be expecting any tip, let alone 20%. And if the restaurant can get by with one third the former waitstaff then they can damn well pay 'em enough not to need my tips.
In most restaurants, the busboys and dishwashers get a cut of the waiters' tips every night. Some restaurants extend that to the hostesses. Plus, waiters' hourly base pay is really low. And you have to put up with ungrateful customers who don't know how a restaurant works.
Restaurant owners will never pay waiters enough. They're too disposable. The only reason to want to keep one on the job long-termish/for better pay is that the waiter is well-known or is well-trained and knows a lot about how the restaurant operates. But they tend to float away anyways...
Well, I don't care how much the waiter is paid, just as long as he's there and he doesn't mind the fact that I'm not gonna pay him ten bucks for the forty seconds he spends bringing my food out from the kitchen.
And he says that waiters actually want customers to pay using the devices, because they tend to get more tips since itβs so easy to tap that 20% button.
If I go to a restaurant where the waiter doesn't take my order or handle payment or do anything except courier my food the twenty feet from the kitchen to my table then the waiters better not be expecting any tip, let alone 20%. And if the restaurant can get by with one third the former waitstaff then they can damn well pay 'em enough not to need my tips.