May be unpopular opinion, but I think that's the correct criticism here.
When I decided to move off Gmail,I had the paranoia hat on, and looked for something rock-solid. ProtonMail sounding so good on paper, fails to live up to sone common sense questions. If the encrypting infrastructure is closed and under their control, it boils down to trusting them on their pinky promise. False pretense of privacy and security is worse than being paranoid and defensive.
I chose Fastmail. I pay for my email service and don't expect them to sell me out. Get to use a functional email system that lets me search my emails(ProtonMail lacks this ability).[0]
Being aware that my emails could be snooped on by some government somewhere.. so nothing sensitive goes in there. That's what OTR or other personal encryption systems are for.
[0] - https://protonmail.com/support/knowledge-base/search/
I chose Fastmail. I pay for my email service and don't expect them to sell me out. Get to use a functional email system that lets me search my emails(ProtonMail lacks this ability).[0]
Being aware that my emails could be snooped on by some government somewhere.. so nothing sensitive goes in there. That's what OTR or other personal encryption systems are for. [0] - https://protonmail.com/support/knowledge-base/search/