I think the problem is that many people who don't use LaTeX (and some who do) are so inept at typography that it actually impedes the reader's ability to use the document.
One LaTeX-agnostic example is when people abuse hyphens-like this-which makes it impossible to parse the sentence without reading it several times.
Well you're onto something there. I liked typography for its own sake long before it became affordable to do it on personal computers, so I suppose I take my competence in that area for granted.
One LaTeX-agnostic example is when people abuse hyphens-like this-which makes it impossible to parse the sentence without reading it several times.