A boy wants to repair his dad's printer. As he troubleshoots the problem, he calls a repair shops with the information on the printer.
The repair shops gives him guidance on how to repair the printer on his own and sends the parts for it.
The boy asks:
"Why would you do it? Would not you make more money by asking me to have it repaired at the shop?"
"Oh, but when people try to repair it on their own they usually spend much more money after their attempted repair."
I have been burned many times by car repairmen. A misdiagnosed or malice repair is a very big nuisance. I rather trust official repairs than garage shops. If I had a Tesla, I would lean towards using the official service.
"I rather trust official repairs than garage shops."
Had a Chevy and took it in for an official repair on the recall. They didn't do it correctly. Had it in the shop because the belt broke (not timing) and they asked if it I had taken it in for the recall. I was a bit peeved to find out the official shop had not only messed up the recall repair on the brakes, they had actually broke some other stuff.
Took my Dad's Buick into Devils Lake to get the door repaired. Common problem on that model, and the local repair shop (Harold's) decided ordering a $120 plastic part was all kinds of dumb, so he made an aluminum version of the part. It never broke again.
Its about people and incentives. There are very important consumer protections in not letting the manufactures control everything. I have seen bad manufacture shops and good ones and good and bad independent shops. Its about people.
If we can keep manufactures from controlling all repairs with decent legislation, we might be able to keep a strong and healthy 3rd party repair capability. Otherwise, its just one more thing we don't actually own and the incentive is to build things that will break.
A boy wants to repair his dad's printer. As he troubleshoots the problem, he calls a repair shops with the information on the printer. The repair shops gives him guidance on how to repair the printer on his own and sends the parts for it. The boy asks: "Why would you do it? Would not you make more money by asking me to have it repaired at the shop?" "Oh, but when people try to repair it on their own they usually spend much more money after their attempted repair."
I have been burned many times by car repairmen. A misdiagnosed or malice repair is a very big nuisance. I rather trust official repairs than garage shops. If I had a Tesla, I would lean towards using the official service.